| The Support and Service provided by VARs should represent exactly what is expected of a “Value-Added Reseller.” However, not all VARs are created equal. Although, we are backed by the support team provided by each manufacturer, we take the “added value” very seriously by making sure that we are your primary, local contact to provide you with ongoing consultation. Again, we take pride in forming strong and lasting relationships with all of our clients. An example of this is shown by providing complementary consultation, educational sessions and material, and newsletters informing you on the latest technological advances in the industry. In addition, The GigaNetworks team have gone to extensive training provided by manufacturers to be qualified to provide high quality support to your organization. The GigaNetworks team is certified on: Blue Coat, Palo Alto Networks and Aruba Networks. Break/Fix SupportGigaNetworks provides on-site support to fix your Blue Coat environment. With over six year of experience with Blue Coat environments, the advanced capability and information available to the engineering team provides your facility with the best possible break-fix option. Once you find out how good our service and support is you will want to purchase new product from the GigaNetworks team. Support RenewalGigaNetworks provides support renewals for the products listed on the line card. The product support renewal can be delivered by GigaNetworks and within the support renewal GigaNetworks can provide not only a discount on the renewal purchase but also an on-site checkup included within your renewal. This service is exclusively available to our support renewal clients. To manage your Renewals and Break/Fix Support :
Partner Support Portals
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